Job: Intake/Outreach Coordinator - Fort Lauderdale

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Jobing Description

Intake/Outreach Coordinator

Covenant House Florida serves homeless, runaway, and at-risk youth under 21 including teen parents and their babies. Every day we reach nearly 175 kids in Fort Lauderdale and Orlando via street outreach, crisis shelters, transitional housing projects, and aftercare, making Covenant House Florida one of the largest private agencies serving homeless youth in the state of Florida.

We are currently seeking an Intake/Outreach Coordinator to supervise the case management and ancillary services provided by Intake and Outreach case managers to runaway and homeless youth, donors, visitors, and members of the general public.   This postion is based at our south Florida facility, located near A1A and Sunrise Boulevard on Fort Lauderdale beach.

ESSENTIAL DUTIES & RESPONSIBILITIES: Provide direct supervision and evaluation of assigned Case Managers to ensure that the principles of intake are maintained and youth receive the highest quality of care.  Ensure that donors, visitors, and the general public receive information and assistance in the Intake department that reflects our Mission, Principles, and Core Values.  Provide oversight of Street Outreach program including oversight and tracking/reporting for all grant funded services.  Ensure target populations are reached, information about Covenant House services are distributed and community relationships are being maintained.  Responsible for ensuring security measures are taken to provide a safe environment at the Crisis Shelter. This includes maintaining the alarm panel and evacuation management.  Provide on-site leadership for the Crisis Shelter management team. 


WORK SCHEDULE: Monday-Wednesday 9am-5pm, Thursday & Friday 3-11pm.  This position requires occasional flexibility, including working on holidays.

For more information about our programs and services, please visit our website:

No Phone Calls Please.

Skills / Requirements

Bachelor's Degree in human services required Masters Preferred.  One to two years case management/child care experience required. One year supervisory experience preferred.  Experience working with adolescent population within a residential setting preferred.  Other desired qualifications include: ability to maintain order and exercise appropriate authority when needed; good written and verbal communication skills; ability to understand grant language and grant contract management; ability to exercise good judgment in crisis situations; and positive, constructive interpersonal skills.  

Applicants must pass local and federal background screenings and be able to provide personal and professional references.

In accordance with Federal law and U.S. Dept. of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, religion, political beliefs, or disability.

Important Notes

No Phone Calls Please! Due to the large volume of resumes that we receive for job openings, we ask that applicants please do NOT call to follow up with the status of their resumes as we will be unable to return phone inquiries of this nature. Should your resume be selected, we will contact you via telephone or e-mail within the next few weeks.


Covenant House Florida - Fort Lauderdale
733 Breakers Ave
Fort Lauderdale, FL 33304
Covenant House Florida - Orlando
5931 E. Colonial Drive
Orlando, FL 32807
Covenant House Florida - Fort Lauderdale
Covenant House Florida - Orlando